FAQ

How Can I contact nipponexport.com?

Use the Contact form

e-mail: contact@nipponexport.com

PHONE: +81 80-3317-1801

FAX: +81-03-4496-4574

SKYPE: Nippon Export

WHATSAPP: +81 80-3317-1801

VIBER: +81 80-3317-1801

Where are these products located?

All our vehicles are sourced from Japanese local dealers and local auction places. All our parts are sourced from local Japanese supplier and are located in our office in Tokyo, Japan.

How much is the delivery cost?

Cars delivery cost is included in the CIF price displayed. So the car price we announce is including RORO shipment up to your port.

For parts, the delivery cost changes regarding total weight and size of your purchase, regarding the country of delivery and type of delivery you ask.

You can find all details about delivery on our How We Ship page.

How long does shipment take?

A RORO shipment takes about 45 days from port to port.

Parcel delivery takes 3 to 5 days if you choose EMS or DHL, about a week if you choose Standard AirMail and about 1 to 3 months if you choose SeaMail. More details about shipment on our How We Ship page.

How can I pay?

Cars are paid by SWIFT transfer from bank to bank. All details necessary for the transfer are indicated in the invoice we issue after negotiation.

For parts, credit card owners can be directly pay on our website or through the Stripe payment gateway. In order to pay with bitcoins please use the Stripe Payment Gateway. If you don’t have a credit card nor bitcoin account you can do a direct bank transfer to our bank account.

More details about payment on our How To Pay page.

How do you send original BL and invoice?

Always by DHL to the address you indicate to us.

Is this website secure?

Yes, the whole website is secured with a Wildcard SSL encrypting all the information you may type on nipponexport.com. So third party won’t be able to collect any of the information you type here. In your browser and with  any device you can see the site seal next to our domain name (left side). On PC you can even see the text “Secure” indicating information is encrypted and thus your information here is safe.

Do not hesitate to contact us if you have any question!